We understand how critical it is to protect your personal information. This Privacy Policy outlines our methods for managing information collected through our websites, platforms, mobile applications, and other online services that are under our control and link back to this document (hereinafter collectively referred to as “Online Services”).
In this Policy, when we mention “we,” “us,” “our,” or “Company,” we are referring to Pharmacy Mall, our current and future affiliates, subsidiaries, representatives, contractors, or vendors. Our Online Services are primarily designed for users in the United States. Therefore, any data you provide, including personal details, will be transferred to and managed on servers located within the United States.
By engaging with our Online Services, you are agreeing to the collection, use, disclosure, and storage of your information as detailed in this Privacy Policy.
The Types of Personal Information We Collect
We believe it’s essential for you to know the ways in which we collect and utilize your personal information. Here are the primary scenarios where we gather your data, either directly from you or through our service providers:
- Transactional Data: Whenever you engage in a transaction with us, like refilling a prescription or arranging for home delivery of your medication, we collect the necessary personal details through us or our service providers.
- Registration Data: When you sign up for our Services, we gather your personal details.
- Payment and Billing Information: We require financial details such as your credit card or bank account numbers to process payments for orders. For prescription-related transactions, we might also need details about your prescription insurance. Additionally, we may collect shipping or delivery information tied to your order.
- Account Storage: If you opt to create an online account, we keep your payment and billing information—like prescription insurance details—as well as shipping information to simplify future transactions. We also store data about your past orders to help you track and manage your purchases.
- Contact Details: We collect contact information from users interested in receiving updates about our products or services, such as email alerts, newsletters, and other communications.
- Survey Participation: Occasionally, we may ask for your input through surveys hosted on our Services. Participation is optional, but the data collected helps us improve your experience and is protected by this Privacy Policy.
We may also integrate the data gathered from your use of the Services with information obtained from other online and offline sources to enhance the content, advertisements, products, and services we offer, ensuring they align closely with your interests.
How We Use the Collected Information
We utilize the information we gather in several ways to enhance your experience and our operations:
- Account Management: We use your details to create and manage your account effectively.
- Service Provisioning: We aim to provide and tailor products and services to meet your needs.
- Communication Responses: We address and interact with you regarding your inquiries, issues, and feedback.
- Business Operations: We leverage the information to optimize our business functions. This includes innovating new offerings, refining our marketing and advertising strategies, enhancing our products and services, and managing our website. We also conduct essential business activities such as accounting, auditing, billing, and collections.
- Data Processing and Analysis: We perform various analyses and processing to understand market trends, customer behavior, and financial status. This involves anonymizing and securing personal information through encryption and tokenization.
- Security Measures: We use the information to protect against identity theft, prevent fraudulent activities, and protect against potential legal claims or liabilities.
- Legal Compliance: We ensure that we adhere to all applicable legal standards, industry requirements, and organizational policies.
These practices help us not only to fulfill your direct requests but also to continuously improve the reliability and effectiveness of our services.
Information Sharing Practices
We share your information only as described in this Privacy Policy and within the bounds of the law, or when we have your explicit consent to do so.
- Business Transitions: If our company undergoes a business change such as a merger, acquisition, reorganization, or sale of all or a portion of its assets, your information may be part of the transferred assets.
- Legal Obligations: We may disclose your information in response to legal requests, such as subpoenas or court orders, or in compliance with applicable laws. Additionally, we may share information with law enforcement to assist in the investigation and prosecution of illegal activities or actions that may threaten the safety of others.
- Internal Sharing: Information may be shared within our company, including with affiliates, our parent company, and subsidiaries, to help improve services and operations.
- Third-Party Services: We engage with third-party companies to assist with various aspects of our operations, such as email management, hosting services, and other support functions. For instance, we might contract a third-party to manage email communications, providing them with necessary details like your email address to send emails on our behalf. We also might use third-party providers to maintain our Online Services infrastructure.
This policy ensures that we handle your information responsibly and provide transparency about our practices. We commit to maintaining the confidentiality and integrity of your data throughout all these processes.
Use of Cookies and Similar Technologies
Our website, like many others, employs cookies and related technologies to analyze how users interact with our services and to enhance user experience. Cookies help us ensure our Services function correctly, simplify navigation, personalize your experience, diagnose issues, assess the effectiveness of our marketing efforts, and manage the overall use of our services.
Cookies are tiny text files that we send to your device. They enable us to tailor content specifically for you, like providing e-coupons. You have the option to configure your browser to either reject or accept cookies. Most browsers provide instructions on how to adjust cookie settings in their Help sections.
By utilizing cookies, we can gather and maintain specific information about a user, such as the browser type you are using. Analyzing our Web server logs and tracking user interactions on our site allows us to perform statistical reviews to understand the number of visitors and their engagement with our content, serving multiple purposes including operational and marketing insights.
Safeguarding Your Personal Information
We take the security of your personal information seriously, implementing various administrative, physical, and electronic safeguards to protect against unauthorized access. While we strive to ensure the highest level of security, it’s important to note that no security system is infallible, and no method of data transmission can be guaranteed to be completely secure from interception or misuse.
Should there be a breach that affects your personal information, we are committed to informing you promptly, in accordance with the requirements of applicable laws.
For added security, when your personal information is transmitted across the network, we use encryption technology such as the Secure Sockets Layer (SSL) protocol to help protect the data in transit. This is part of our ongoing effort to ensure that your data is handled with the utmost care and protection.
Your Choices Regarding Collection and Use of Your Information
You have control over the information you choose to provide to us. For instance, when prompted to fill out a form or application on our website, you have the option to decline. However, please be aware that some information may be necessary to complete certain actions or applications. Without this information, you might be unable to proceed with your application or fully utilize our website and mobile application features.
If you wish to limit the use of cookies on your device, you can refer to our “Cookies” section for guidance on how to adjust your settings.
Moreover, if you decide that you no longer wish to receive email marketing communications from us, each email we send contains instructions on how to opt out of future messages. By following these instructions, you can stop receiving these communications at any time.
Links to External Sites
Our website may include links to external websites that we think might be beneficial or informative for our users. However, since these external sites are not governed by Pharmacy Mall, we cannot assure or endorse the content found on them. The inclusion of any link does not imply our endorsement, and we are not liable for the privacy practices or security measures of these external sites.
We strongly advise you to examine the privacy and security policies of any external websites you visit, as our privacy policy applies only to information collected by Pharmacy Mall’s own site.
Fraudulent Sites, Spam & Phishing
Please be vigilant as there are illegitimate websites that might illegally use Pharmacy Mall’s logos or other elements of our branding. Our company is not affiliated with these fraudulent sites. Such websites may spread their presence through spam emails or engage in phishing activities to deceive users.
We do not authorize these sites to use our branding and we actively work to locate and shut down these operations. If you receive spam emails impersonating us, for your own safety, do not respond or forward them.
While Pharmacy Mall collaborates with various third parties to host official websites and micro-sites offering genuine information and services, if you ever doubt the legitimacy of a website or an email, please reach out to us immediately with your concerns.
Children’s Privacy Protection
Our websites are intended for a broad audience and do not specifically target children under the age of 13. We make it a policy not to knowingly gather personal information from children under 13. If we learn that we have inadvertently collected personal data from a child under this age, we will take steps to promptly remove such information from our records.
If you suspect that a child under 13 has provided personal information to us without the consent of a parent or guardian, please get in touch with us using the contact details provided below.
Updates to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Should there be any changes, they will be posted directly on this page. We encourage you to frequently review this Policy to stay informed about how we are protecting the information we collect. By continuing to use the Online Services after these changes are posted, you agree to the revised policy.
Contact Us
Should you have any inquiries regarding our privacy practices or the details of this privacy policy, please don’t hesitate to reach out to us at:
275 NW 20th St
Boca Raton, FL 33431
Email: [email protected]
Phone: (877) 976-5285
We are here to assist you with any questions or concerns you may have.